TASK MINING SOFTWARE

MONITOR AND IMPROVE EVERY TASK ON YOUR SCREEN WITH TASK MINING SOFTWARE

 

WHAT IS TASK MINING?

Task Mining is an Operational Excellence tool allows you to automatically compile user interface (UI) logs kept in relation to low-level event data (for example, application open-close, keystrokes, mouse clicks, data entries) and to monitor and improve productivity.

 

Image by Austin Distel
 

WHY TASK MINING?

Task Mining presents the time you spend in front of the screen by integrating the data from the finest details in your tasks and visualize it with a business intelligence platform.

With this approach, the duration of your task initiatives is reduced to seconds . With Task Mining ;

  • You can see all the details of the tasks (Excel usage, pdf reading, keyboard usage, scrolling, clicking, object) on the screen.

  • You can reveal the improvement opportunities for the activities performed on screen with the data.

  • By seeing which work consumes for how long, you can optimize resources.

  • You can easily prioritize automation opportunities such as RPA / BPA in your business.

  • By identifying different steps for the same job, you can provide standardization.

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WITH TASK MINING, YOU GET THE FOLLOWING CAPABILITIES:

  • You can install the software and start receiving data within 1 hour.

  • Since it does not require integration, you can collect information on every step that happens on the screen.

  • Without any screenshot is taken, you can save both resources and time.

  • With the help of employee privacy measures, you can ensure the protection of confidential information.

  • Apart from the task, you can also see the capacity needs of your hardware.

  • You can install it in the cloud or on-premise according to your desire and keep all the data on your company server.

  • You can perform holistic analysis by combining the collected data with other data sources (eg Process Mining).

  • You can compare the work steps between each other or with a standard.

  • With Business Intelligence , you can instantly see all the changes happening on the task.

Image by Henry Be
 

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You can find some sample cases from different sectors below.

 

TASK MINING IN THE FINANCE SECTOR

  • Credit disbursement tasks

  • Policy preparation tasks

  • EFT tasks

  • Call center tasks

  • Payment tasks

  • Branch operation tasks

  • Check tasks

  • Cash processing tasks

  • Account tasks

  • Audit tasks

  • Investment operation tasks

  • Task selection for RPA / BPA