PROCESS MINING SOFTWARE

MONITOR AND IMPROVE YOUR PRODUCTION WITH OEE +

 

WHAT IS PROCESS MINING?

Mastering, knowing and managing the flow and data of the process is the basis of process management and process improvement.

 

Process Mining is an Operational Excellence tool that offers a holistic and interactive representation of the end-to-end process flow and process data by processing digitally stored time stamps with artificial intelligence and data mining tools of the business softwares you use (such as ERP, CRM, BPA).

 

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WHY PROCESS MINING?

Process Mining creates a fully integrated process awareness by integrating process modeling activities with data and visualizes it with a business intelligence platform.

With this approach, the duration of your process modeling initiatives is reduced to the level of seconds. With Process Mining ;

 

  • You can produce a mapping that reveals all the details in your processes.

  • You can reveal improvement opportunities such as bottlenecks and dead ends in your processes with your data.

  • With the ability to see which process step consumes how much resources (time, employee, FTE, cost) you can easily optimize resources.

  • You can easily prioritize automation opportunities such as RPA / BPA in your processes.

  • You can check compliance with legislation and procedures with real data.

  • You can evaluate the risks in changes by simulating the improved versions of your processes.

  • By identifying different progressing processes for the same job you can find standardization opportunities.

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WITH PROCESS MINING, YOU HAVE THE FOLLOWING CAPABILITIES:

  • You can easily get data from many business software with connectors: SAP, Oracle, Infor, Microsoft, ServiceNow, Salesforce, Zendesk, JDA Software, Manhattan, other systems with ODBC drivers; Like Mendix, OutSystems, Amazon Web Services, Google Cloud, Betty Blocks.

  • If there is a special software for your organization , you can get data with the appropriate connector designed for yoursoftware.

  • With Artificial Intelligence , you can determine the root causes hidden in your processes.

  • With alarms , you can be informed whether your processes are operating in accordance with the rules / basic performance indicators.

  • You can examine your processes in the detail you specify with the zoom in / out option.

  • You can define repeat jobs automatically.

  • You can compare processes between each others or with the standard.

  • With Business Intelligence , you can instantly see all the changes in the process.

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You can find some sample cases from different sectors below.

 

PROCESS MINING IN FINANCE

  • Credit disbursement process

  • Policy preparation process

  • EFT process

  • Call center processes

  • Payment processes

  • Branch operation processes

  • Checking processes

  • Cash processing

  • Accounts management processes

  • Audit processes

  • Investment operation processes

  • IT services

  • Process selection for RPA / BPA